Intermec Delivers.

To get the job done right, there's no room for compromise. You need the right technician in the right place at the right time. But being successful in the field doesn't take a miracle. It takes hard work, smart planning and the best technology. That's where Intermec Field Service Solutions delivers. With a range of rugged mobile computing and printing products and a complete suite of software, services and tools, you'll see results in the field that show up on your bottom line.

That's why Intermec's leading-edge mobile-computing solutions are designed to put you in control of your workforce, no matter where they are. With our proven Field Service expertise, purpose-built products, and comprehensive software and solutions, Intermec gets it done right the first time.

Fulfill Your Vision

When you empower your workforce with Intermec Field Service Solutions, you'll have the mobile products, services and expertise you need to achieve your goals. Whether you're just starting to automate your field or you're poised to advance to the next level, Intermec delivers scalable systems that align with your business plan. Now and in the future.

Leverage the 4 Keys to Success in the Field.

We have automated over 10,000 residential and commercial field service operations, and we know the quickest path to improving your operation. Intermec combines a purpose-built product portfolio, comprehensive software and services, and mobile solution expertise to elevate every element of your enterprise:

• Workforce Optimization: Work order management | Data collection | Productivity measurement
• Resource Management: Vehicle/technician tracking | Parts logistics handling | Asset management
• Revenue Assurance: Customer close-out | Up-selling/cross-selling
• Performance Control: Technician training & support | Integrated testing

For proven results you can count on, Intermec Field Service Solutions delivers. We invite you to learn more about each of the 4 Keys to Success in the Field by downloading our Field Service Best Practices White Paper.

Field Service White Papers

Top 5 Tips for Choosing Mobile Printers »
Are Your Smart Phones Tough Enough for Work? »
Top 5 Tips for Choosing Mobile Computers »
How Ruggedness Reduces TCO for Mobile Computers »
Eight Steps to Going Mobile »
Increasing Uptime Brings Rewards Beyond Profitability »

Field Service Case Studies

We Energies Saves Time and Increases Productivity with Intermec Handheld Computer »
Intermec Supports British Sky Broadcasting Customer Service »

Videos

Intermec Supports British Sky Broadcasting Customer Service »

Webinars

How To Select The Right Mobile Tools For Your Industry: Delta Global Service Shares Its Experience »

For Delta Global Services (DGS), a wholly-owned subsidiary of Delta Air Lines, the challenge is compounded by the fact that the company receives a fine by the FAA every time they miss an appointment to transfer a passenger to or from a flight.

With the help of a new mobile solution, DGS was able to automate its processes and increase efficiency by 10-20%. During this Webinar, DGS will share with you firsthand how they:

• Successfully evaluated numerous mobile solutions to replace their aging, inefficient technology with the right tool for the job
• Reduced fines and increased efficiency with bar code scanning capabilities
• Improved customer service and satisfaction by streamlining passenger handling with the mobile solution